Welcome to Sunbreeze
It is a pleasure of the staff, management and owners of SunBreeze Hotel to welcome you to San Pedro, "La Isla Bonita", where we always endeavor to receive you with our warm, friendly, courteous and efficient hospitality and service. Our country is described as the "Jewel of Central America" for a very good reason. Belize offers world-class diving, with its incredulous Blue Hole, three atolls and the longest living barrier reef in the world. With our Hol Chan Marine Reserve and Shark Ray Alley, you can swim with nurse sharks and stingrays. For the adventurous, there is also the countless Mayan Cities, Bird Watching, Cave Systems, Rain Forests and Reserves to explore. The SunBreeze Hotel, a member of Belize Vacation Partners , part of four magnificent properties in Belize, along with our sister property, SunBreeze Suites, Belize Biltmore Plaza Hotel in Belize City and Hidden Valley Inn & Reserve in the Mayan Mountain of San Ignacio, offers you the advantage of experiencing from the comfort of civilization, this beautiful jewel of ours. We are actively promoting sustainable tourism and we have implemented some initiative to promote our efforts. Inside our room you will find signs of our current practises such as linen and towel re-use program, and water and electricity conservation program. We invite you to participate in these initiatives. We thank you for choosing to stay with us and trust that you will have a memorable experience and an enjoyable stay.
Amenities
Tours
Hotel Services
Babysitting: Notice required 24 hours in advance. Check at the Front Desk for rates.
Bellman: At your service from 6:00am to 10:00pm. Dial ‘0’
Cash Exchange: Limited exchange available at the Front Desk. We exchange US Travelers Checks or US Cash into Belize Dollars. The exchange rate is $2.00 Belize for $1.00 US Dollar.
Credit Card & Payment Form: We accept Visa and Master Card. No personal Cheques accepted. Secure online link not available for American Express https://www.sunbreeze.net/pay-online/
Checkout Time: 11:00 AM. Charges will apply for late check out. Late check out only possible if approved.
Dive Shop: Opens from 8:00am – 5:00pm daily. Dial ‘416’.
Electical Current: 110 Volts – 60 Cycles
Email: Only incoming service available. Charges apply for print outs. Send e-mail to sunbreeze@blt.net.
Fax/Photocopy: Available at the Front Desk. Charges apply for photocopies and incoming faxes
Flight Reconfirmation: The Front Desk Staff can reconfirm your local flights.
Golf Cart Rental: Dial “0” for price and availability.
Housekeeping: For additional towels, blanket, pillow etc. Dial ‘0’.
Ice: The Ice Machine is located on the Ground Floor between Room # 104 and Room # 105. Ice is made out of purified water. If for any reason the Ice Machine is closed you can get access through our Night Clerk or Night Security.
Iron and Board: Available at the Front Desk at no charge.
Key Drop: During Opening Hours key drop box is located at the front desk to leave This will be sanitized and available on your return.
Laundry: Laundry bags and price lists are located in the closets. Dial ‘0’ for pick up. Same day return if provided at front desk by 9:00am.
Lost and Found: Dial ‘0’ or check at the Front Desk.
Lost or missing luggage: The Front Desk Staff can follow up on this. Telephone Charges will apply.
Maid Service: Conducted between 8:30am and 4:00pm during pandemic every 2 days. Guest must vacate room for service to be provided. Please inform front desk when leaving room.
Mail Drop: Available at the Front Desk.
Massage Studio: Located in the hotel entrance. Open from 9am to 5:00pm. Appointment is required
Manager on Duty: At your service 8:00am to 10:00pm. Dial ‘0’.
Medical Attention: Doctor on call 24 hours a day. For assistance Dial ‘0’
Pool: Open from 7:00am daily. No life guard. Only for Registered Guests use. Chlorine treatment from 6:00pm-7:00pm
Pool Towels: Exchange dirty for clean at the Front Desk.
Restaurant & Bar: Breakfast 7AM-10:20AM
lunch 11AM-3:45PM
bar snacks 3:45PM-5PM
dinner 5PM-9PM
Room Service: Available from 7am to 2pm and 6pm to 8pm daily. 15% service charge will be added. Dial ‘402’ or order online Online Ordering
Reservations: For extended stays and to make future reservations visit our Reservations Office, located at the Front Desk. We can make reservations for you at our sister hotels – Belize Biltmore Plaza in Belize City and Hidden Valley Inn in Cayo. We are also associated with hotels in Guatemala from Camino Real Corporation
Safety Box: Available inside the room. For assistance dial ‘0’.
Sales Office: Located in the lobby area, opposite to the Front Desk. For wedding, conference & group bookings.
Taxis: Available at the main entrance of the hotel. Gold Standard Approved Taxis to be used only for a minimal cost to call.
Tours: The Front Desk Staff can arrange day trips to mainland Belize along with a variety of island activities with an approved Gold Standard tour Operator. Trips info within directory and also the Tour’s Board at the Front Desk. Dial “0” for prices and inquiries.
TV Listing: Press the EPG button on the TV remote control to view the TV Channel Listing. This button is located below the Green button (SUB-T).
Wake up call: Dial ‘0’ to make your Wake up call request.
Water: A pitcher of potable water is provided in the room. To refill your pitcher just dial “0” . You may refill your pitcher or water bottles at the lobby. Tap water is city treated but we do not recommend that you drink it. Liter size bottle water available on sale at the Front Desk.
Hotel Safety and Security
WINDOWS AND DOOR SECURITY: Please ensure that your windows are locked securely when leaving the room and before retiring. Ensure that your room door is closed & locked when departing the room. All rooms are equipped with a security door lock, some the button is turned to lock and others will lock automatic. Do not press in this button with the automatic lock until you are retiring. All rooms are equipped with a door security bar.
ENTRANCE: Hotel annex entrance is closed every night by 10:30pm. If you find yourself at the hotel entrance, please use the buzzer to the left side outer arch to have the night security buzz you in.
KEYS: It is required that you leave your key at the front desk whenever you are leaving the hotel compound. This minimizes the risk of losing your key, thus ensuring maximum security of your room. Do not leave your key on the door or give it to any other person. In the event of a key is lost the lock replacement cost is US$50.00.
SECURITY BOXES: The hotel has in room security boxes for you to secure your valuables. We recommend that you leave your jewelry, cameras, important documents and any excessive money in your box. . In the event that you are given the key and is being lost, the cost is US $75.00.
SECURITY BAR: Door security bar is provided in all our rooms, for your safety we recommend you use them while in your room.
USE OF BALCONY: Please be advised that we strongly recommend that after 6:00pm, you retrieve any of your personal items, from outside of your room. The hotel and management will not be responsible for any loss incurred.
VISITORS: In the best interest of your Safety and Security, visitors are not allowed in our guests rooms. We do not allow unregistered guests in our rooms.
Fire and Hurricane Safety
Fire Safety To stimulate our guests to develop good security habits, management suggest the following:
BE PREPARED
- Take note of fire extinguisher systems, theses are located at intervals between guests rooms.
- Know how to use the air conditioner, especially to turn off.
WE HAVE SMOKE DETECTORS IN EACH ROOM, IF IT SHOULD SOUND;
PROCEED:
- If you are certain there is a fire, immediately call the operator by dialing ‘0’.
- Immediately leave the room and ensure you close the door behind you.
- Keep yourself below smoke level.
- If you are unable to leave your room, turn off all electrical supply. Fill the sinks and bath with water. Wet your bed sheets, seal the doors tightly, and cover all crevices which might let smoke in. Keep yourself as low as possible to avoid smoke inhalation. Place a wet cloth over your nose and mouth.
- KEEP CALM!
Hurricane Safety
In the event of a hurricane and law requires it, you will be given instructions accordingly. Management will keep you informed. If imminent threat is to San Pedro, we relocate our guests to Belize City.